Terms and Conditions

These Terms and Conditions describe the rules that govern use of our platform and set out the relationship between us and registered users. We provide online casino and sports betting services and expect all customers to follow the rules below when creating an account, making deposits, placing bets and using promotional offers. By using our services you agree to these terms and any policies we publish alongside them.

Account responsibilities

Account holders are responsible for keeping login details secure and for all activity that occurs under their account. We may require identity verification at any time to confirm ownership and to process withdrawals. You must notify us promptly of any unauthorised access. We reserve the right to suspend, restrict or close accounts where we suspect fraud, misuse of bonuses, multiple accounts or breaches of these terms.

Eligibility requirements

Registration is limited to individuals who meet the minimum age and capacity requirements under applicable law. You must provide accurate personal and contact information during registration and update it as needed. We may refuse service or close accounts where eligibility cannot be verified or where use would breach applicable laws or our policies.

Acceptable platform use

Users must not engage in collusion, cheating, use of bots, manipulation of games or markets, or any other activity that compromises the integrity of our services. Use of VPNs or proxy services to conceal location or to bypass restrictions is prohibited. Commercial use, resale or redistribution of content and materials from our site requires prior written permission from us.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms that apply in addition to these general rules. Bonuses may require activation prior to deposit and may carry wagering requirements, game restrictions and maximum cashout limits. We may reclaim bonus funds and winnings where we determine a promotion has been abused or used in breach of the promotion terms. Promotional eligibility and availability may vary and we may amend or end offers at any time.

Deposits and withdrawals

Deposits

Accepted payment methods, minimum and maximum amounts and processing times are displayed in the cashier. We do not charge internal deposit fees, though third-party payment providers may apply charges. Deposits made using payment cards or e-wallets may require additional verification.

Withdrawals

Withdrawal requests are subject to verification checks and may be delayed while we confirm identity, source of funds or compliance with promotion terms. We process withdrawals in accordance with our payment provider rules and may apply limits to the frequency and amount of withdrawals. Where necessary we may ask for further documentation before releasing funds.

Dispute resolution

If you have a complaint about any aspect of our service please contact customer support in the first instance. We will aim to investigate and respond promptly. If we cannot resolve a dispute informally we will outline the available escalation routes and next steps in writing. Our decision following an investigation will be final except where other legal remedies apply.

Updates to terms and conditions

We may update these terms periodically to reflect changes in law, payment options, service features or security measures. Material changes will be communicated by notice on the site or via your registered contact details. Continued use of the platform after changes are posted constitutes acceptance of the revised terms.